In order to make a payment with Bluemooncanada.com you must have an online bank account. Your bank will have a process for you to send an E-transfer through their online bank or banking app with your bank account.
Use the debit option which is discreetly accepted by our service provider and will not be showing a marijuana related transaction on your statement.
PLEASE NOTE: If you have made purchases from Bluemooncanada.com in the past, we may have changed our payment email and answer to the secret/security question. Please make sure that you always check that you are using the current email address for E-Transfers, this will always be in your email once you place your order, it will have the recipient’s name, recipient’s email address, and secret/security answer.
Complete your Bluemooncanada.com online order now:
-
Login to your online bank account via a web browser or on your banking app.
-
IMPORTANT: The recipient email should be ********* when selecting us as a payee in the e-transfer section of your bank account. All orders must have the correct payment details in order to complete the transaction. If you refer to the “ON-HOLD” email that we sent you once you submitted your order, all the correct and updated payment details are listed in the email.
-
Follow the debit E-Transfer instructions of your financial institution.
-
Please note that we have auto-deposit set up so you normally will not require a question and answer but in the event your banking institution does ask you for them please use the following:
QUESTION: WHAT COUNTRY DO WE LIVE IN?
ANSWER: CANADA
- Note: Please include your order number in the E-transfer notes.
-
Send an e-transfer payment for your order total (including shipping, if any) to our current payment email (this email is provided in your order confirmation email). The answer to the secret/security question is in the email as well.
-
Once your E-Transfer payment has been received and accepted on our end, you will be sent a Canada Post XpressPost tracking number.
High volumes of E-Transfers can take time to process, If you have not received a confirmation email from your financial institution that we have received and accepted your email transfer for your order, the funds are still in your account and you still have control of those funds and the E-Transfer. Until you receive that confirmation email, you can cancel the E-Transfer if you log into your bank account and search for pending E-Transfers. If you don’t wish to cancel, please be patient and once you receive the confirmation email that we have your E-Transfer, your order will be immediately processed and shipped out to you.
